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Frequently Asked Questions (FAQs)
At DealsnSteals.shop, we want to make your online shopping in Pakistan smooth and worry-free. Here are some of the most common questions our customers ask:
Find Your Answers Here
Q1: How do I place an order on DealsnSteals.shop?
Simply browse our products, click Add to Cart, and proceed to Checkout. You can place your order in just a few steps.
Q2: Do I need an account to shop?
No, you can checkout as a guest. However, creating an account helps you track orders and receive exclusive deals.
Q3: Can I cancel or change my order after placing it?
Yes, you can cancel or update your order before it is shipped. Contact our support team as soon as possible.
Q4: Do you deliver all over Pakistan?
Yes! We deliver nationwide including Karachi, Lahore, Islamabad, Rawalpindi, Multan, Peshawar, Faisalabad, and all major cities.
Q5: How long does delivery take?
Delivery usually takes 2 to 5 working days, depending on your location.
Q6: How much is the delivery charge?
Delivery charges vary by product and city. Shipping cost will be shown at checkout.
Q7: What payment methods do you accept?
We accept Cash on Delivery (COD), Bank Transfer, and Online Payments (where available).
Q8: Is Cash on Delivery available everywhere?
Yes, Cash on Delivery is available across Pakistan.
Q9: Can I return or exchange a product?
Yes, we offer a 7-Day Return & Exchange Policy if the product is damaged, defective, or not as described.
Q10: How do I request a return or refund?
Contact our support team with your order number and details. We’ll guide you through the process
Q11: Are your products original and authentic?
Yes! All products at DealsnSteals.shop are 100% genuine and quality-checked before shipping.
Q12: Do your products come with a warranty?
Some products come with a brand or store warranty. Warranty details are mentioned on the product page.
Q13: How can I contact customer service?
You can reach us via email, live chat, or WhatsApp support. Visit our Contact Us page for details.
Q14: What are your customer service hours?
Our support team is available Monday to Saturday, 10 AM – 8 PM.
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